How to use the WorldHaul Training Portal
WorldHaul Training

How to use the Training Portal

← Training PortalSupervisor page

Workers

Every WorldHaul procedure is a short training: listen, do the activities, pass a 5-question check, sign off. About 10 minutes each.

1. Sign in

  1. Open worldhaul-training.pages.dev on any computer or phone.
  2. Type your first name, last name, your position and your supervisor.
  3. Type a 4-digit PIN. The first time, the PIN you type becomes your PIN β€” remember it.

Use your name the same way every time (for example always "Jose", not "Jose" one day and "Joe" the next). Your name + PIN are what keep your records together on any computer.

2. Your trainings

Each card is one procedure. The ones your position must complete say Required and show a due date. The button tells you what to do next:

You seeIt means
Not started Β· Start trainingYou haven't opened it yet.
In progress Β· ResumeYou left part-way. It picks up where you stopped, even on another computer.
Retake required Β· Retake testYou didn't pass the check. It shows how many tries you have left.
πŸ”’ Locked3 failed checks in a row. Your supervisor has to unlock it.
Completed Β· Certificate / ReviewDone. Open your certificate or look back through the training.

3. Taking a training

  1. Press play. Each stop has narration β€” listen to the end.
  2. Do the activity on the stop (flip the cards, open each step, answer the question…). The bar at the bottom shows what is still needed.
  3. When both are done, Next unlocks. The numbers at the top show your progress.

Turn on Transcript to read along. If you leave, your place is saved.

4. Knowledge check & sign-off

  1. Answer the 5 questions. You need 80% (4 of 5) to pass.
  2. Check your name, position and supervisor, type your PIN and press Submit sign-off.
  3. Your result goes straight to the training log. Your supervisor countersigns it.

5. Didn't pass? Retakes

  • Your attempt is still recorded. You see the questions you missed with the right answers.
  • Tick I reviewed the questions I missed, then Retake the test. You get different questions in a different order.
  • You have 3 tries in a row. After the 3rd miss the training locks β€” talk to your supervisor; they will go over it with you and unlock it.

6. Certificates

Every passed training has a Certificate button with your score. When all your required trainings are done, a full certificate of completion unlocks at the top of the portal. Download it as PDF or print it.

7. Group training on your phone

  1. When the training is on the big screen, scan the QR code β€” or open the portal and tap Join a group training and type the 4-letter code.
  2. Sign in with your name and PIN. Your phone says Watch the big screen.
  3. When the lesson ends, your phone opens the knowledge check by itself. Answer on your own and sign off.

Supervisors

Open worldhaul-training.pages.dev/supervisor. You see your team's training status, countersign passes, follow up on failed checks and run group sessions.

1. Sign in

Use your first name, last name and the same 4-digit PIN you use on the Training Portal. The first time, the PIN you type becomes your PIN. Sign-ins last 12 hours.

2. Team status

One row per worker, one column per training. Filter by supervisor, department, name, or Only employees needing attention. The boxes at the top count overdue, locked and retakes β€” click Retakes or Locked to jump to that list.

TagMeaning
βœ“ 10/12/26Passed on that date. A dot (β€’) = not countersigned yet.
OverdueRequired and past its due date.
RetakeFailed the check, needs to retake. "Β· now" = retaking right now.
πŸ”’ LockedFailed 3 times in a row β€” needs your unlock.
Refresher / New revThe pass expired (yearly) or the procedure was revised.
5/13In progress (stop 5 of 13).
Due 11/10/26 / β€”Not started (β€” = optional for their position).

3. A worker's panel

Click a worker's name to open their panel:

  • Download training record (PDF) β€” their full record for audits.
  • Countersign their passes.
  • Unlock a locked training (add a note of what you reviewed). They get 3 new tries.
  • Reset a training β€” clears their attempts so they start over (asks for a reason, can be undone).
  • Edit details β€” fix name, position or supervisor. Delete employee β€” for test users or someone registered by mistake.
  • Reset PIN β€” if they forgot it; the next PIN they type becomes the new one.

Supervisors can change records only for workers on their own team. Admins can change anyone's.

4. Countersign

The Countersign tab lists every pass waiting for your signature. Tick them (or Select all) and press Countersign selected. Your name and the date are added to the training log and the Master Key.

5. Failed & retakes

Everyone on your team who failed a knowledge check, newest first:

  • 🟒 Retaking now β€” the check is open on their screen right now (updates every 30 seconds).
  • Needs retake Β· 2 tries left β€” they haven't gone back to it yet.
  • πŸ”’ Locked β€” click the row, review the procedure with them, press Unlock.

Tick Also show people who failed, then passed to follow up with anyone who struggled in the last 30 days.

6. Run a group session

  1. Group session tab β†’ pick the training β†’ Start group session. A 4-letter code and QR code appear.
  2. Click Open presentation (big screen) and put that window on the TV or projector (with speakers).
  3. Workers scan the code and join on their phones. You see who has joined.
  4. Play the lesson for the room. On the last stop click Open the quiz on everyone's phone.
  5. Watch the results come in, then Countersign the passes and End session.

Each worker still gets their own questions, score, record and certificate. The record says "Group session … led by" your name.

Admins

Admins (Jaime Carrasco β€” Owner, Nancy Saenz β€” Admin) have two extra tabs and can change any record.

1. Assign trainings

Tick which trainings each position must complete and press Save assignments. Unticked = optional. Add a new position at the bottom. Workers see their required trainings and due dates the next time they open the portal.

2. Manage supervisors

Add people who can use the supervisor page. Role: Supervisor (shows in the portal's supervisor list), Admin or Owner. Share the link worldhaul-training.pages.dev/supervisor-setup. New people choose their PIN the first time they sign in.

3. Request a new training

  1. Trainings & requests tab β†’ + Request a new training.
  2. Type the title and document number, tick who must take it, add notes if needed, attach the finished procedure (Word or PDF).
  3. Press Send request. The file is saved to the Drive folder WorldHaul Training Requests and you get an email.
  4. Every morning Claude checks for new requests, builds the training and emails you a preview. Status: Waiting β†’ In progress β†’ Ready for review β†’ Live.
  5. Nothing goes live until you approve it. Then add it to positions in Assign trainings.

4. Edit, hide or clean up trainings

  • On portal β€” untick to hide a training (records are kept). Tick to bring it back.
  • Revision & effective date β€” change them when a procedure is revised; everyone who passed the old revision is flagged to retrain.
  • Delete all records β€” clears every attempt for a training (use after testing).
  • Recently deleted β€” every delete is kept on the Sheet's Deleted Records tab and can be put back with Undo.
  • To change what is inside a training, send the corrected procedure as a new request.

5. The Google Sheet (training log)

TabWhat it holds
SettingsPassing score, refresher months, due days, emails, Lock after failed attempts (3).
TrainingsEvery training, its revision, effective date and Active (on portal).
AssignmentsWhich positions must take which training.
Supervisors / EmployeesWho can use the supervisor page; every registered worker (PINs are scrambled).
All ResponsesEvery sign-off, pass or fail.
Master Key tabsOne per training β€” print from the πŸ–¨ Master Keys menu.
Countersigns Β· Unlocks Β· Deleted RecordsAudit trail of supervisor signatures, unlocks and deletes.
Group Sessions Β· Session MembersEvery group session and who joined.
Training RequestsNew-training requests and their status.

Questions & fixes

A worker forgot their PIN

Supervisor page β†’ click their name β†’ Reset PIN. The next PIN they type becomes their new PIN. (After 5 wrong PINs, sign-in pauses for 15 minutes.)

A name was typed wrong / two records for one person

Open the wrong one β†’ Edit details to fix the spelling. If both exist, delete the test or wrong one with Delete employee (it can be undone).

The page looks old after an update

Press Ctrl + F5 (or pull down to refresh on a phone).

A training is wrong or a test training needs to go

Trainings & requests β†’ untick On portal to hide it, and Delete all records if it was only a test. Send the corrected procedure as a new request.

No sound

Check the computer volume and press play again. Narration must finish before Next unlocks; turn on Transcript to read along.